Digitalization is the strategy of converting hard/paper files and documents in to digital forms. This allows data and details to be reached instantly. This will make it easier for businesses to manage all their operations helping to create new opportunities just for revenue generation. Whether you may have outdated legal systems, manual operations that can end up being automated or inefficient communication between personnel and managers, business digitization can help you solve these issues and boost productivity.
The COVID-19 outbreak shown the useful value of digitalization in public areas crisis response strategies. However , digitalization is there are not enough to respond to ongoing hazards. Instead, companies need to keep pace with turn risks into options through strategic responses. That is why it is important cloudycrowd.net/2023/05/16/the-benefits-of-data-analysis for organizations to have dynamic capabilities : a combination of processes and resources that enables these to adapt when confronted with disruption (George et al. 2014; Nylen and Holmstrom 2015).
Existing research has found that digitalization can improve firm’s dynamic capacities by increasing their ability to sense environmental surroundings, to seize opportunities, and also to reconfigure solutions. Moreover, these kinds of capabilities will be critical for firms’ ability to properly manage people crises. Based upon these findings, this article explores the associations between digitalization, dynamic capabilities, and open public crisis response strategies simply using a survey involving 518 SMEs in China. The results present that SMEs with substantial levels of digitalization have better crisis response performances than those with low level of digitalization. Further, a qualitative research suggests that digitalization can help SMEs develop and implement initial emergency replies and long term crisis control approaches.